NSAHelper
Florida · ER

Dispute an emergency room services surprise bill in Florida

The No Surprises Act prohibits balance billing for emergency services at any facility, regardless of network status. In Florida, additional state-level protections apply.

What the law says

Florida Statutes § 627.64194, enacted by HB 221, prohibits balance billing of patients for emergency services and for non-emergency services provided by non-participating providers at in-network facilities. The patient's responsibility is limited to the in-network cost-sharing amount. This protection applies in addition to the federal No Surprises Act (42 U.S.C. § 300gg-111 et seq.).

  • Fla. Stat. § 627.64194 (HB 221)
  • 42 U.S.C. § 300gg-111 et seq. (No Surprises Act)

Your options

  1. Dispute the bill in writing before paying anything. The provider must respond and cannot send the bill to collections during the dispute.
  2. Notify your health insurer that an apparent NSA-protected service has been balance-billed. Ask them to adjudicate at the in-network cost-sharing amount.
  3. File a complaint with the federal No Surprises Help Desk at CMS if either party refuses to comply.
  4. If unresolved, you can invoke the patient-provider Independent Dispute Resolution (IDR) process for an external decision.

Tell us about the bill

Step 1 of 3 — The bill

Or upload your EOB

We'll fill in the dates and amounts for you.

Other bill types in Florida

ER bills in other states